Patient Reviews

Patient Reviews

Koch Eye Associates wants to thank all of our wonderful patients who have taken the time to give us feedback on our practice. We know that online reviews are one of the most far-reaching and influential ways to let future patients know what they can expect when they visit us. At each of our eight locations spanning the coast of Rhode Island, our team of ophthalmologists, optometrists, and opticians strive to provide the best patient experiences. We believe that eye health is integral to a full, independent life so we want to make sure you can feel good about making appointments for regular exams. We hope these reviews help you in your decision to visit Koch Eye Associates. Please contact one of our advanced vision centers in Greater Rhode Island to get to know us today.

Filter16 Reviews  
5.0
DAPI
Review from Anonymous  |  Source: Healthgrades  |  May 05, 2023

I recently had cataract surgery at St James. Dr Alexandrou was fantastic. I was so pleased with all of my care. Dr Alexandrou is focused, professional and in my opinion, a master of his craft. My eyes are so much better. I highly recommend him! More

5.0
DAPI
Review from P.B.  |  Source: Google  |  Jan 26, 2023

The staff was awesome caring about patient walk me through everything made me laugh inside I was scared Dr Alexander was amazing guided me right through great team work 5 stars Thank You very much Shirley Gaffney More

5.0
DAPI
Review from K.L.  |  Source: Google  |  Dec 31, 2022

Excellent service from start to finish. I was able to have a consult and surgery in the same week. I met with two technicians before Dr. Gerber and everyone was open to answering my questions and addressing any concerns about the surgery. Recovery was as expected with some discomfort the first night which drastically improved by the next morning. Can’t recommend highly enough. More

5.0
DAPI
Review from A.N.  |  Source: Google  |  Apr 02, 2021

Love love love this place! Dr. Gerber and Dr. Tran are awesome! Dr. Gerber did my lasik eye surgery and Dr. Tran did my consultation and follow-ups. Both are extremely intelligent, very personable, with great bedside manner. The doctors are also very punctual. I never had to wait long to be seen and my appointments never felt rushed. I recommend them to anyone considering lasik! More

5.0
DAPI
Review from B.R.  |  Source: Yelp  |  Oct 30, 2020

Absolutely loved my results. I had moderate to high myopia -7.00 to -7.50 in both of my eyes and I was still a candidate for lasik. The procedure is definitely a bit nerve wracking but they walk through every step as they go, and the staff is very comforting. The entire procedure is maybe 10-15 minutes, hang in there, it is so worth it. I am less than 24 hours post op and I can see almost perfectly clear. I had some burning for about 4-5 hours after my procedure, the best way I can describe it is, it felt like I had been cutting onions. Uncomfortable but not unbearable. Dr. Gerber was recommended to me by a co worker, he pleasant and put me at ease answering all my questions in the consult, I also elected to have him do my procedure as well and he was fantastic. The front desk staff and techs are also all fabulous. If you have an HSA or FSA you can use it, and my VSP vision insurance also covered 15% of the procedure. Absolutely life changing for someone with a script that was a bad as mine! A small price to pay in the long run for amazing vision. More

5.0
DAPI
Review from D.  |  Source: Healthgrades  |  Oct 27, 2020

Dr. ALEX GERBER performed cataract surgery on both eyes. Results were perfect. More

5.0
DAPI
Review from S.R.  |  Source: Yelp  |  Aug 25, 2020

Had LASIK on 8/14/2020, great experience, I was well informed of what to expect.  No surprises.  Dr. Gerber was very professional and has good bed side manners.  For my follow up the next day I saw Dr. Bae and she was very nice, friendly and sweet.  The entire staff at all the locations I have visited for eye exams, purchase glasses and/or contacts have been very nice.  Very nice and clean locations, everyone wears a mask and practice social distancing as much as possible. I am glad I had this team for my surgery and my family eye care needs. More

5.0
DAPI
Review from T.M.  |  Source: Yelp  |  Jun 14, 2020

I cant even begin to tell anyone how scary lasik sounded to me. My consult I was so so nervous but Dr. Gerber and his Technicians assured me id be ok. The day of my surgery Robin, Jennifer and Natality gave me such ease. Of course Dr. Gerber did a wonderful job he made me feel so comfortable and the experience was beyond any treatment I’ve ever recieved. I cant even explain how grateful I am. This was my first surgery ever and I was stressed out for nothing. I could hug that whole staff. 5 stars all day for this I highly recommend going here! More

5.0
DAPI
Review from M.P.  |  Source: Yelp  |  Dec 28, 2019

Such an amazing experience! The staff and Dr. Gerber are AMAZING and were so helpful throughout the whole process from beginning to end within my Lasik journey. I can finally see!! I highly recommend Koch Eye associates in Cranston with Dr. Alex Gerber More

5.0
DAPI
Review from Anonymous  |  Source: Healthgrades  |  Oct 16, 2018

Dr. Gerber Thank you so much for providing such wonderful service! The doctors and staff were very friendly and provided me with an exceptional experience.” More

5.0
DAPI
Review from J.  |  Source: Healthgrades  |  Oct 15, 2018

There was a little wait but thats to be expected isnt it? Ana and the rest of the staff were great and Dr Gerber was professional and made me feel comfortable during my short visit. All in all i am satisfied with my experience. More

5.0
DAPI
Review from J.A.  |  Source: Facebook  |  Jul 03, 2018

I can’t thank the amazing staff @kocheye enough for finally giving me my vision back! The lasik procedure was painless, the staff was kind and explained every step to me as it was happening... I couldn’t be happier. Thank you Dr. Gerber for a great surgery, I highly recommend you all!!! More

5.0
DAPI
Review from B.C.  |  Source: Google  |  Jun 30, 2018

Dr. Gerber and his staff were great, made the lasik procedure fly by and were very attentive and able to answer all my questions. Highly recommend the Koch team for all lasik procedures! More

5.0
DAPI
Review from S.W.  |  Source: Facebook  |  Jun 28, 2018

Koch eye is AMAZING! My surgery went so well and I could see clear as day just a few hours later! They are extremely professional and treated me like family! So excited to have gotten this done! Dr. Gerber was incredible! More

5.0
DAPI
Review from J.O.  |  Source: Yelp  |  Oct 01, 2016

I had Lasik done three weeks ago and it was the best decision I have ever made! Dr. Gerber performed the procedure at the new Chapel View facility and I cannot offer enough praise! The staff is wonderful and the facility is immaculate. I’ve been referring all of my friends and family to Koch! More

5.0
DAPI
Review from J.O.  |  Source: Yelp  |  Oct 01, 2016

I had Lasik done three weeks ago and it was the best decision I have ever made! Dr. Gerber performed the procedure at the new Chapel View facility and I cannot offer enough praise! The staff is wonderful and the facility is immaculate. I've been referring all of my friends and family to Koch! More

*Individual results are not guaranteed and may vary from person to person. Images may contain models.