Patient Reviews

Patient Reviews

Koch Eye Associates wants to thank all of our wonderful patients who have taken the time to give us feedback on our practice. We know that online reviews are one of the most far-reaching and influential ways to let future patients know what they can expect when they visit us. At each of our eight locations spanning the coast of Rhode Island, our team of ophthalmologists, optometrists, and opticians strive to provide the best patient experiences. We believe that eye health is integral to a full, independent life so we want to make sure you can feel good about making appointments for regular exams. We hope these reviews help you in your decision to visit Koch Eye Associates. Please contact one of our advanced vision centers in Greater Rhode Island to get to know us today.

Filter4 Reviews  
5.0
DAPI
Review from R.D.  |  Source: Google  |  Nov 08, 2024

Outstanding care and attention to detail. Right from the start with initial evaluation followed immediately with Amy White to schedule surgery and all the details before and after including pre and post surgical procedure eye drops. Glad I chose KOCH/Dr Gerber for the cataract surgery. Dr Fantoni provided thorough follow up care after each eye surgery. The surgery location was top notch and professionally well staffed resulting in a smooth experience in and out. I would recommend the mild sedation protocol. One area that could be improved would be ability to speak to the right person in a reasonable time when calling the office. Also their portal is easy to use but the patient education documents are impossible to view. Replies to sent messages/questions are nonexistent. There was one hiccup on my first day of surgery, I was the first person in line for surgery that morning, when I got to the equipment location we found there was an equipment problem. They were able to switch quickly to the back up machine, so there were no holdups to do that. But my point is that should not have happened. More

5.0
DAPI
Review from R.D.  |  Source: Google  |  Nov 08, 2024

Outstanding care and attention to detail. Right from the start with initial evaluation followed immediately with Amy White to schedule surgery and all the details before and after including pre and post surgical procedure eye drops. Glad I chose KOCH/Dr Gerber for the cataract surgery. Dr Fantoni provided thorough follow up care after each eye surgery. The surgery location was top notch and professionally well staffed resulting in a smooth experience in and out.I would recommend the mild sedation protocol.One area that could be improved would be ability to speak to the right person in a reasonable time when calling the office. Also their portal is easy to use but the patient education documents are impossible to view. Replies to sent messages/questions are nonexistent.There was one hiccup on my first day of surgery, I was the first person in line for surgery that morning, when I got to the equipment location we found there was an equipment problem. They were able to switch quickly to the back up machine, so there were no holdups to do that. But my point is that should not have happened. More

5.0
DAPI
Review from Anonymous  |  Source: Healthgrades  |  May 05, 2023

I recently had cataract surgery at St James. Dr Alexandrou was fantastic. I was so pleased with all of my care. Dr Alexandrou is focused, professional and in my opinion, a master of his craft. My eyes are so much better. I highly recommend him! More

5.0
DAPI
Review from D.  |  Source: Healthgrades  |  Oct 27, 2020

Dr. ALEX GERBER performed cataract surgery on both eyes. Results were perfect. More

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