Dr. Fantoni and her staff were friendly and efficient, but without rushing such that I felt free to ask about anything I was interested or concerned about (even asking about an eyelid lift for my increasingly saggy lids and whom to see about something like that— not a procedure any of the doctors there do, but they can refer me to someone). The Claris Vision eyeglass shop staff were also very friendly and helpful, taking the time to double check all measurements were right and all the latest lens options were discussed while keeping in mind just how much my insurance would cover. More
I have nothing but great things to say about Dr. Burns & Koch Eye Associates in South Kingstown. I've never had a problem getting an appointment, and all my questions are thoroughly answered by the doctor as well as the staff conducting different tests. I have a fairly complicated medical situation, with multiple issues that tend to complicate treatment. Dr. Burns has always been able to find the right course of treatment to keep my eyes healthy, and still seeing pretty sharp, especially considering my age. I have no hesitation in recommending Dr. Burns to any of my friends. As far as prescription glasses go, I have gotten several pair here and the last pair of wound up having scratches in them after about 4 or 5 months of wear. I brought them back, and without any discussion, or complicated processes, lenses were replaced under warranty. Couldn't ask for better service. More
I have nothing but great things to say about Dr. Burns & Koch Eye Associates in South Kingstown. I've never had a problem getting an appointment, and all my questions are thoroughly answered by the doctor as well as the staff conducting different tests. I have a fairly complicated medical situation, with multiple issues that tend to complicate treatment. Dr. Burns has always been able to find the right course of treatment to keep my eyes healthy, and still seeing pretty sharp, especially considering my age. I have no hesitation in recommending Dr. Burns to any of my friends. As far as prescription glasses go, I have gotten several pair here and the last pair of wound up having scratches in them after about 4 or 5 months of wear. I brought them back, and without any discussion, or complicated processes, lenses were replaced under warranty. Couldn't ask for better service. More
Just as the July 4 three day weekend was beginning, I became concerned about a sudden change of vision in one of my eyes and, to make a long story short, my regular eye doctor (who is not affiliated with Koch) was already out of town and Koch was the only local eye specialist I reached that was willing or able to take me so late in the day - literally just before closing when there was just one doctor still in the office. Dr. Burns and the entire staff were excellent. It could’ve been a much more stressful weekend without them. More
Koch Eye Associates saved my vacation. I was here from out of town and ripped my last contact lens. I was lucky I had my prescription with me and they had my lens in stock. In less than 20 minutes, I had a brand new lens and was on my way! Thank you Koch Associates for saving me from a very long ride home with only1 contact lens in my eyes. Very courteous friendly staff who were willing to listen and help and save my day! More
Koch Eye Associates saved my vacation. I was here from out of town and ripped my last contact lens. I was lucky I had my prescription with me and they had my lens in stock. In less than 20 minutes, I had a brand new lens and was on my way! Thank you Koch Associates for saving me from a very long ride home with only1 contact lens in my eyes. Very courteous friendly staff who were willing to listen and help and save my day! More