I can't say enough good things about this office. The staff is professional and friendly. The office itself is beautiful, clean, and comfortable. I had the Lasik procedure and couldn't be happier with the results. The staff takes the time to make sure you are informed about pre- and post-procedure care. My procedure was performed by Dr. Sayegh, with pre and post op care provided by Dr. Tran. Both doctors were easy to talk to and addressed any concerns I had. I would recommend this office to anyone looking in to having the Lasik procedure. More
I could not be happier with my choice to finally have Lasik surgery and I think that I made the right choice in going with Koch. I have nothing negative to say about my experience with all of the staff, doctors, and my surgeon, Dr. Sayegh. They were all fantastic at all of my visits and espeically on surgery day. Dr. Sayegh and team were so amazing during my surgery and made me feel very comfortable and not nervous at all. My vision has been terrible most of my life and I'm thrilled to finally be able to see! Thank you all so much! More
Excellent Lasik experience! I had fun with the staff, the appointment for candidacy was thorough and consultative, and a week later the surgery itself took about 4 min. The cost of glasses and contacts will repay this quickly and now the only thing limiting my vision is the curvature of the earth. My wife will be going next! More
After yrs of thinking about it, I finally decided to get a consult at Koch for Lasik. I ended up having the PRK procedure, as I was not a candidate for Lasik. I am about 2 weeks post procedure, and I couldn’t be happier w/ the results thus far. Thank you to Dr Sayegh who performed the quick procedure making me feel at ease and answering all my concerns clearly and thoroughly leaving nothing out whether I wanted to hear it or not! You are a perfectionist and I love that about you. Day of the procedure the entire staff was professional, fun and you can feel how passionate they are about what they do and work amazingly as a team! A BIG Thank you to Rita Uriati for being my rock throughout this process. You have been transparent and explained the pre and post procedure care in great detail leaving no surprises before, during and after the procedure. You have gone above and beyond for me and always there to answer my crazy calls! Highly Recommended incredible experience!!! More
I personally did not have a good experience. I was felt this surgery was really "sold" to me as quick and painless (just "discomfort"), with extremely minimal downtime. That was not the case at all. A few key points (1) the pain directly after the surgery was excruciating, 10/10. I had not taken pain medicine because I was not warned and rather told I would only feel uncomfortable. (2) This is an expensive center comparatively and i was given the cheapest sunglasses after the surgery for the ride home (I was expected sufficient blackout glasses) then they did no followup call to check in - not one single time (3) my eyes have been very dry since the surgery and I have been struggling to conduct normal hours of online work. I have a virtual position and need to be working on a computer for long hours - i was told I would be back to normal work within three days which was not true. (4) I did not meet the doctor who conducted my surgery until the moment before it occurred, and saw different people in each appointment - there was no consistency with personnel (with the exception of one assistant who had never undergone lasik herself). Two months later I still have light sensitivity, dryness... I still do not feel my eyes are back to normal. Overall, I felt like they treated me as client being sold a car not a patient being provided a serious medical procedure. The risks and pain were not properly relayed at all. There was inefficient followup (even though they knew I was having issues). More
September 16th I had my procedure for lasik. From the consult to the post op, I felt taken care of. Tracy and Natalie answered all my zany questions with grace and encouragement. I felt at ease with Rita and Dr. Sayegh before and during the procedure, the two techs in the procedure room were kind and gentle and I wish I had gotten their names. Dr. Bae did my consult and day after post op check up, she was kind, encouraging and informative. I was in tremendous pain for a few hours after, I miss timed my pain relief. I would highly recommend taking something *before* arriving at the center. It was a cross between a brain freeze and a migraine, after 5 hours it dissipated like it didn’t even happen. Overall, I still can’t believe I have 20/15 vision, and the team here helped the smooth transition of lasik. 12/10 highly recommend! More
So glad I chose Koch LASIK for my surgery. The staff were amazing in every way. From my consultation with Dr Tran to the day of my surgery it went so smoothly. On the day of my surgery I worked with Rita Uriati. She was awesome! She kept me calm and helped me through the whole process. Can’t say enough about how professional and kind she was. It can be scary but she definitely helped me through it. Dr. Sayegh performed the surgery and home has the best bedside manor. He is calm and tells you every step of the way what he’s doing and how long it will take. It actually went by super fast and I was worried for nothing. My eye sight is still perfect 2 years later. I waited to do this review until after I could say for sure that I have zero regrets. I would do it all over again if I had to. I’m so glad I chose Koch LASIK and I would recommend it to anyone considering LASIK surgery. More
A whole new world! My vision was at almost -5 before the surgery and now I have better than 20/20 vision! The staff are all so lovely and were very reassuring and comforting during the surgery. The recovery time short and I was up and back to my regular routine the next day. I no longer have to fumble for my glasses in the middle of the night or count contacts to make sure I can make it to my next eye appointment. 10/10 recommend. More
I rely heavily on my eye sight as part of my profession, so it is something I don't take lightly. I had many questions concerning the lasik process and possible issue that could occur and Dr.sayegh and staff were very informative and transparent with everything. They eased my apprehension and were very comforting during the lasik procedure. Unlike other lasik places i've checked out for they made me feel like a patient and not a walking dollar sign. They genuinely want to help people and stand behind there work. More
Love love love this place! Dr. Gerber and Dr. Tran are awesome! Dr. Gerber did my lasik eye surgery and Dr. Tran did my consultation and follow-ups. Both are extremely intelligent, very personable, with great bedside manner. The doctors are also very punctual. I never had to wait long to be seen and my appointments never felt rushed. I recommend them to anyone considering lasik! More
I have everyone to thank at Koch Eye Associates in Cranston for helping me make one of the best decisions I've ever made! My Lasik surgery performed by Dr. Sayegh exceeded my expectations through his professionalism, accuracy and care. Karen also worked with me to ensure I was comfortable and prepared; she's lovely! If you are a very active person who is over glasses fogging & contacts drying, Lasik is so worth it and Koch Eye in Cranston is the best place to go for friendly, affordable care. More
Absolutely loved my results. I had moderate to high myopia -7.00 to -7.50 in both of my eyes and I was still a candidate for lasik. The procedure is definitely a bit nerve wracking but they walk through every step as they go, and the staff is very comforting. The entire procedure is maybe 10-15 minutes, hang in there, it is so worth it. I am less than 24 hours post op and I can see almost perfectly clear. I had some burning for about 4-5 hours after my procedure, the best way I can describe it is, it felt like I had been cutting onions. Uncomfortable but not unbearable. Dr. Gerber was recommended to me by a co worker, he pleasant and put me at ease answering all my questions in the consult, I also elected to have him do my procedure as well and he was fantastic. The front desk staff and techs are also all fabulous. If you have an HSA or FSA you can use it, and my VSP vision insurance also covered 15% of the procedure. Absolutely life changing for someone with a script that was a bad as mine! A small price to pay in the long run for amazing vision. More
Had LASIK on 8/14/2020, great experience, I was well informed of what to expect. No surprises. Dr. Gerber was very professional and has good bed side manners. For my follow up the next day I saw Dr. Bae and she was very nice, friendly and sweet. The entire staff at all the locations I have visited for eye exams, purchase glasses and/or contacts have been very nice. Very nice and clean locations, everyone wears a mask and practice social distancing as much as possible. I am glad I had this team for my surgery and my family eye care needs. More
I cant even begin to tell anyone how scary lasik sounded to me. My consult I was so so nervous but Dr. Gerber and his Technicians assured me id be ok. The day of my surgery Robin, Jennifer and Natality gave me such ease. Of course Dr. Gerber did a wonderful job he made me feel so comfortable and the experience was beyond any treatment I’ve ever recieved. I cant even explain how grateful I am. This was my first surgery ever and I was stressed out for nothing. I could hug that whole staff. 5 stars all day for this I highly recommend going here! More
I cant even begin to tell anyone how scary lasik sounded to me. My consult I was so so nervous but Dr. Gerber and his Technicians assured me id be ok. The day of my surgery Robin, Jennifer and Natality gave me such ease. Of course Dr. Gerber did a wonderful job he made me feel so comfortable and the experience was beyond any treatment I've ever recieved. I cant even explain how grateful I am. This was my first surgery ever and I was stressed out for nothing. I could hug that whole staff. 5 stars all day for this I highly recommend going here! More
Such an amazing experience! The staff and Dr. Gerber are AMAZING and were so helpful throughout the whole process from beginning to end within my Lasik journey. I can finally see!! I highly recommend Koch Eye associates in Cranston with Dr. Alex Gerber More
Such an amazing experience! From the second I came in for my first consult for LASIK, to when the procedure was finished, the staff was so caring and helpful! They really know what they are doing and make you feel so comfortable throughout the whole process! Soooo happy with my results! 10/10 recommend. More
I had Lasik done with Koch, the experience was painless! the staff was comforting and made you feel like you were well taken care of. My vision has never been better even though I have worn contact lenses for years I felt I could never get real clarity like I have now. I would recommend this practice to anyone who wants to have the procedure done. It is well worth it! More
From consult to follow up the staff at Koch couldn't have been more accommodating. The attention to detail and the excitement they exude to genuinely want to make your vision perfect is contagious. As someone who had one of the worst vision numbers they had ever seen it was great to have the confidence that I had made the right choice. The Lasik procedure is short, virtually painless, and I left the building with better than perfect vision. I would highly recommend Koch for Lasik to anyone thinking about correcting their vision. More
I can't say enough good things about this office. The staff is professional and friendly. The office itself is beautiful, clean, and comfortable. I had the Lasik procedure and couldn't be happier with the results. The staff takes the time to make sure you are informed about pre- and post-procedure care. My procedure was performed by Dr. Sayegh, with pre and post op care provided by Dr. Tran. Both doctors were easy to talk to and addressed any concerns I had. I would recommend this office to anyone looking in to having the Lasik procedure. More
A class act experience all the way--from the front desk, doctors and the staff assisting, I wouldn't trust my eyes to anyone else. They were professional at all times, and every step of the procedure was explained in detail and any questions were addressed immediately. They really know what their stuff -- I had a great experience and would recommend highly ! Karen Gorton Rodrigues More
I got Lasik surgery at the end of November, and it’s been everything I’d hoped for and more. Everyone from the front desk to the nurses and doctors were very kind and clear about what was going to happen and when. The whole surgery took less than 10 minutes, and I was in and out of the office within an hour on the day of the surgery. The procedure was painless and the slight burning later in the day was gone by dinner.My vision was immediately better and as of today my vision is 20/15, better than 20/20! And it’ll keep getting better since your vision isn’t 100% final for 3-4 months.I can’t say enough good things about my whole experience here. I definitely recommend Koch Lasik to anyone even considering getting the procedure done. More
I got Lasik surgery at the end of November, and it's been everything I'd hoped for and more. Everyone from the front desk to the nurses and doctors were very kind and clear about what was going to happen and when. The whole surgery took less than 10 minutes, and I was in and out of the office within an hour on the day of the surgery. The procedure was painless and the slight burning later in the day was gone by dinner. My vision was immediately better and as of today my vision is 20/15, better than 20/20! And it'll keep getting better since your vision isn't 100% final for 3-4 months. I can't say enough good things about my whole experience here. I definitely recommend Koch Lasik to anyone even considering getting the procedure done. More
Everyone from the time I walked in were very warm and friendly. They make you feel comfortable and we’re very clear on what to expect with my LASIK! The actual LASIK procedure was really quick and the best part of that was the LASIK whisper! The LASIK whisper helped me stay calm and comfortable during the procedure which was huge! I would recommend everyone to go to Koche LASIK! More
I had Lasik done with Koch, the experience was painless! the staff was comforting and made you feel like you were well taken care of. My vision has never been better even though I have worn contact lenses for years I felt I could never get real clarity like I have now. I would recommend this practice to anyone who wants to have the procedure done. It is well worth it! More
From consult to follow up the staff at Koch couldn't have been more accommodating. The attention to detail and the excitement they exude to genuinely want to make your vision perfect is contagious. As someone who had one of the worst vision numbers they had ever seen it was great to have the confidence that I had made the right choice. The Lasik procedure is short, virtually painless, and I left the building with better than perfect vision. I would highly recommend Koch for Lasik to anyone thinking about correcting their vision. More
I had Lasik done with Koch about 8 years ago, the experience was painless! the staff was comforting and made you feel like you were well taken care of. My vision has never been better even though I have worn contact lenses for years I felt I could never get real clarity like I have now. I would recommend this practice to anyone who wants to have the procedure done. It is well worth it! More
I seldom post reviews but after 41 years of eye glasses I decided to go to Koch for Lasik surgery and boy am I glad! Every aspect of this process was outstanding, from the consultation to the surgery itself. The staff is 100% professional and today, the day after, I have 20:20 vision in my right eye and 20:25 in my left. More
The staff are great. I got Lasik done 3 weeks ago at Koch and I'm very happy with the results. I followed all the directions that they gave me and it was a great experience. I'm so happy that I got Lasik done and even happier that I got it done at Koch; the best in RI. I recommend Koch to everyone, they will not let you down and will take care of you as if your their only patient. More