Patient Reviews

Reviews for Eyelid Surgery Services in Warwick, RI

Patient Reviews

Koch Eye Associates wants to thank all of our wonderful patients who have taken the time to give us feedback on our practice. We know that online reviews are one of the most far-reaching and influential ways to let future patients know what they can expect when they visit us. At each of our eight locations spanning the coast of Rhode Island, our team of ophthalmologists, optometrists, and opticians strive to provide the best patient experiences. We believe that eye health is integral to a full, independent life so we want to make sure you can feel good about making appointments for regular exams. We hope these reviews help you in your decision to visit Koch Eye Associates. Please contact one of our advanced vision centers in Greater Rhode Island to get to know us today.

Filter9 Reviews  
1.0
DAPI
Review from C.F.  |  Source: Yelp  |  Jan 13, 2024

I went to Koch Eye associates for an annual eye exam.  I recently moved to Rhode Island and needed a physician in my area.  I found Dr Santos cold with little to no "bedside manner".  It took three weeks to get new contact lenses to try.  I had to go for a "fitting appointment" and got new lenses to try.  After 6 hours the lenses irritated my eyes and I removed them.   I left numerous messages but Dr Santos never called back.  When I call again and insisted that he give me another brand of lens to try I was told that I needed to come in for yet ANOTHER appointment.  I reported Koch Eye associates to my insurance company and United Health agreed that Koch Eye was "padding " appointments to collect more money from the insurance company.  I have switched to anothert eye doctor.  I would never recommend Koch Eye Associates and I will never go back to them. More

5.0
DAPI
Review from D.  |  Source: Google  |  Apr 04, 2023

I started going to this office about a year ago. I have been very pleased with my care. Dr LeBlanc spends a good amount of time with me on each visit. She explains everything carefully and completely. Being over 60, I have multiple concerns and she addresses all of them thoroughly. I recently had a problem with one of my eyes and they fit me in that day! I am very happy to be a patient here. More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Aug 01, 2020

my eye Dr. Jane Ireland is the best eye Dr . she is always easy going and sweet, helpful I am so lucky to have her as my eye Dr there should be more Dr s like her this world needs them because she makes my visits easy and take s the best care of my eyes and talks with me over any of my concerns she takes the time to be a great Dr and the staff is all easy going , nice and helpful Thank you to all of them for my amazing care would def. NOT go ANY where else and even got my dad to come here and he is very happy with the service and care TOO !!! :))))) More

5.0
DAPI
Review from K.B.  |  Source: Google  |  Mar 18, 2020

Dr. Ireland stands head and shoulders above most of the doctors I've met in my experiences. Cataract surgery for both eyes and at 62 I now have 20 20 vision in both . Ten stars for Koch eye associates. More

5.0
DAPI
Review from R.M.  |  Source: Google  |  Dec 08, 2019

I wanted to wait a few months before I wrote my review. It turns out to be the best decision I ever made. I had trouble at first doing the pre test because it's hard for me to keep my eyes open so they had me come back. They were very patient with me. The place is very clean and all the doctors are nice. They are also very good with appointments for post op, you don't have to wait long like most doctors. I would highly recommend this place if you chose to have Laser Eye surgery done. More

5.0
DAPI
Review from K.B.  |  Source: Google  |  Apr 30, 2019

Dr. Ireland stands head and shoulders above most of the doctors I've met in my experiences. Cataract surgery for both eyes and at 62 I now have 20 20 vision in both . Ten stars for Koch eye associates. More

5.0
DAPI
Review from P.G.  |  Source: Yelp  |  Mar 31, 2017

I first went to DR. Koch when lasik  was new. It had to be at least ten years ago. I was so scared at first because it was something new and not knowing what to expect, everyone was so caring and informative. Now after at having perfect vision I am now starting with blurred vision. I have called for an appointment and was told that the lasik only lasts for a certain amount of time! I was never told that, but it does make sense as our eyes do change with age...will update this after the next appt. More

4.0
DAPI
Review from M.W.  |  Source: Yelp  |  Dec 21, 2013

I recently had my eye exam and I was very impressed that my new eye doctor took time with the exam and told me why my eyes where itching alot because of dry eye syndrome and she was nice enough to give me free samples of lubricated eye drops . Also I like to thank that nice lady Danielle for taking me right away before seeing the eye doctor she was very polite and so was the receptionist. I recommend this place to friends and family and my mother wants to go. Also, my eyes did change a little bit and I had to pick out my glasses and I really like them. Also, I received a call a week after my eye exam and they told,me my glasses were ready and when I put them on what a big difference I can see alot better. Thank you again Koch Associates I will be back next year!  :-) More

4.0
DAPI
Review from M.L.  |  Source: Yelp  |  Jun 09, 2011

Patti Koch is one of the best eye doctors around.  Her singsong voice will stay with you for days. Honestly.  If Mary Poppin's was an eye doctor, she would be Patti. The office is always clean, has televisions and magazines out front, and the staff is warm and welcoming.  You can order your contacts and glasses through this facility, and they have decent prices. As awkward as a trip to an eye doctor can be, with the puffs of air, random drops in you eyes, not being able to distinguish E from B....Patti turns the experience around and makes it a breeze. I have seen a few other doctors at this office, and haven't loved them as much (hence the 4 stars,) but will see them if Patti isn't free. More

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