Patient Reviews

Reviews for Contact Lenses and Eyeglasses Services in Warwick, RI

Patient Reviews

Koch Eye Associates wants to thank all of our wonderful patients who have taken the time to give us feedback on our practice. We know that online reviews are one of the most far-reaching and influential ways to let future patients know what they can expect when they visit us. At each of our eight locations spanning the coast of Rhode Island, our team of ophthalmologists, optometrists, and opticians strive to provide the best patient experiences. We believe that eye health is integral to a full, independent life so we want to make sure you can feel good about making appointments for regular exams. We hope these reviews help you in your decision to visit Koch Eye Associates. Please contact one of our advanced vision centers in Greater Rhode Island to get to know us today.

Filter18 Reviews  
5.0
DAPI
Review from R.“.  |  Source: Google  |  May 23, 2025

haven't been for an eye exam in forever and finally did. my experience was great, dr. uddin was thorough and for the first time in my life, i'm getting glasses to see at night. More

5.0
DAPI
Review from R.M.  |  Source: Google  |  May 23, 2025

haven't been for an eye exam in forever and finally did. my experience was great, dr. uddin was thorough and for the first time in my life, i'm getting glasses to see at night. More

5.0
DAPI
Review from S.K.  |  Source: Google  |  Apr 10, 2025

I can’t say enough about the attention and great service I received from Hailey Hicks at South County office. She spend so much time helping to find the perfect glasses for me. She’s so patient and knowledgeable with great taste! Great customer service ! More

5.0
DAPI
Review from J.F.  |  Source: Google  |  Sep 20, 2024

Initially, I was extremely nervous about undergoing eye surgery to improve my vision. However, all of my fears dissipated after meeting with Dr. Sayegh. His unwavering confidence in the incredible results his team could achieve put me at ease. I am now amazed to be living a life free from glasses and contact lenses, with the clearest vision I have ever known. Dr. Sayegh completely exceeded my expectations and I am now experiencing a whole new world of sight. Frankly, his incredible artistry blew my socks OFF, I can't believe I'm seeing what I've never seen before! No more searching through the sheets for my glass to watch the news, life in HD is magnificent. I am so thankful for Dr. Sayegh's confidence and encouragement, which motivated me to take the leap. It feels like I am seeing everything in a brand new light, and I am truly grateful for this life-changing experience. More

5.0
DAPI
Review from A.R.  |  Source: Google  |  May 24, 2024

Hailey was very good helping me with my glasses. It was a very nice and friendly experience. More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Jan 07, 2024

I highly recommend this office. I was impressed by both Dr. Michael Santos and Lindsay, Optical Associate. Both were very thorough, highly professional and very competent. Lindsay worked very diligently with me to find the perfect glasses for me and I am very pleased with her service. I am a Dentist and need good vision for my profession and am confident that I had an excellent exam and glasses which are not only comfortable, but also highly functional. All staff were very professional from check in to check out and the technician who did original work-up on me. More

5.0
DAPI
Review from S.N.  |  Source: Yelp  |  Jul 10, 2023

The eye doctor... Probs one of the under served of the review world. I've been a patient of Koch over 20 years. A larger company purchased the family owned biz but I still feel like I get family run service.I really like the Wickford location. I can usually get in there within two weeks of calling, it's low key and on time, 100% of the time. They have a small optical shop here. I don't usually get my glasses here but there's zero pressure to buy after your appointment. Great staff, easy parking and thorough exams. I'll probably come for another 20 years. More

5.0
DAPI
Review from S.P.  |  Source: Google  |  Jul 06, 2023

Koch Eye exceeds expectations. I’ve been a patient since I was 14 and now have two teens of my own who are always accommodated when we come. Today the 2 girls in the optical department downstairs went the extra mile to make sure my son had his glasses today and with the updated script despite challenges faced with my insurance and HSA plan. Very thankful! More

5.0
DAPI
Review from D.L.  |  Source: Google  |  Jan 31, 2023

Always a pleasure to see Dr Scharff. The optical shop staff is very helpful and the selection of glasses, contacts and LASIK are all available. More

5.0
DAPI
Review from D.L.  |  Source: Google  |  Jan 31, 2023

Always a pleasure to see Dr Scharff. The optical shop staff is very helpful and the selection of glasses, contacts and LASIK are all available. More

4.0
DAPI
Review from V.W.  |  Source: Google  |  Jan 05, 2023

Went to the optical shop today to adjust my glasses and they addressed me promptly as well as fixing my frame to my liking. Thank you!I did make an appointment beforehand, which I recommend you do as well. More

4.0
DAPI
Review from V.W.  |  Source: Google  |  Jan 04, 2023

Went to the optical shop today to adjust my glasses and they addressed me promptly as well as fixing my frame to my liking. Thank you! I did make an appointment beforehand, which I recommend you do as well. More

5.0
DAPI
Review from J.A.  |  Source: Google  |  Oct 23, 2022

Amy and erica are beyond belef the lovliest,kindest,most efficient wonderful people my 89 yr old father,whos a korean war veteran,and i ,have met in a very long lon long time. These 2 young ladies made our week ,if not our year. Hopefully koch is aware of yhe priceless vakue these 2 people are wi5hin thwre business.joseph e alvesEricka again was,so helpfulI had a change of glasses and she helped me just like beforeWhat a pleasure to see her againThere arent alot of erikas out thereKoch eye assciates your very luckyTreat her with kidd gloves the same way she treats people More

5.0
DAPI
Review from J.A.  |  Source: Google  |  Oct 20, 2022

Amy and erica are beyond belef the lovliest,kindest,most efficient wonderful people my 89 yr old father,whos a korean war veteran,and i ,have met in a very long lon long time. These 2 young ladies made our week ,if not our year. Hopefully koch is aware of yhe priceless vakue these 2 people are wi5hin thwre business.joseph e alves Ericka again was,so helpful I had a change of glasses and she helped me just like before What a pleasure to see her again There arent alot of erikas out there Koch eye assciates your very lucky Treat her with kidd gloves the same way she treats people More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Feb 03, 2022

This is one of the best eye places I've been to. The staff is so friendly, and very helpful. The doctors are also very nice. Place is always very clean. When I have a appointment at a certain time. They don't make me wait. They take me in for my schedule time. That's awesome. In and out in no time, exam, contacts, questions answered, 3 pairs of glasses pick out and done in 35 minutes. And if I ever have a emergency they get me in right away and get me all fixed up. This is one appointment I don't mind going to at all. Amazing!! Thank you!! More

5.0
DAPI
Review from K.C.  |  Source: Facebook  |  Nov 13, 2019

I had been going to Vision World/ Works for the last 20 years for eye exams, glasses, contacts. When I was last seen a few years ago I was told my eyes had weakened and I needed -6.0 in my left eye and -5.0 in my right, a substantial increase from -4.75 left and -3.75 right two years before. Needless to say I experienced hyperopia and needed readers for the first time. I wasn't able to read labels, see my phone, or use a laptop without readers of at least +2.5. I was recently seen by Dr Besen at Koch Eye who prescribed contacts of -5.25 left and -4.25 right. I'm absolutely certain that Vision World had me in lenses that were too strong because now I can see my laptop without readers, and I can see my phone if I hold it at arms length. Not only can I see better (for distance as well as close up), but the entire experience of walking into Koch, being greeted by reception, having a preliminary exam by the optician assistants, receiving a full eye exam by the optometrist, being properly fitted for glasses by the optician, and checking out with reception, is exponentially superior with Koch. Clearly the entire staff enjoy their careers, and are friendly, professional, and completely competent. Thank you, Koch Eye Associates! I will recommend you to everyone I know. Sincerely, Kate Carroll More

5.0
DAPI
Review from K.C.  |  Source: Facebook  |  Nov 13, 2019

I had been going to Vision World/ Works for the last 20 years for eye exams, glasses, contacts. When I was last seen a few years ago I was told my eyes had weakened and I needed -6.0 in my left eye and -5.0 in my right, a substantial increase from -4.75 left and -3.75 right two years before. Needless to say I experienced hyperopia and needed readers for the first time. I wasn't able to read labels, see my phone, or use a laptop without readers of at least +2.5. <br /> I was recently seen by Dr Besen at Koch Eye who prescribed contacts of -5.25 left and -4.25 right. I'm absolutely certain that Vision World had me in lenses that were too strong because now I can see my laptop without readers, and I can see my phone if I hold it at arms length.<br /> Not only can I see better (for distance as well as close up), but the entire experience of walking into Koch, being greeted by reception, having a preliminary exam by the optician assistants, receiving a full eye exam by the optometrist, being properly fitted for glasses by the optician, and checking out with reception, is exponentially superior with Koch. Clearly the entire staff enjoy their careers, and are friendly, professional, and completely competent. <br /> Thank you, Koch Eye Associates! I will recommend you to everyone I know.<br /> Sincerely, <br /> Kate Carroll More

5.0
DAPI
Review from L.M.  |  Source: Facebook  |  Feb 07, 2021

The customer service that I received this morning from Maria at the downtown Providence location of Koch Eye Associates was excellent! This morning when I got up I discovered that the dog had chewed on the lenses of my glasses. Maria made a phone call and got everything taken care of for me. My glasses are being repaired and I should have them back in a few days. More

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