Patient Reviews

Patient Reviews

Koch Eye Associates wants to thank all of our wonderful patients who have taken the time to give us feedback on our practice. We know that online reviews are one of the most far-reaching and influential ways to let future patients know what they can expect when they visit us. At each of our eight locations spanning the coast of Rhode Island, our team of ophthalmologists, optometrists, and opticians strive to provide the best patient experiences. We believe that eye health is integral to a full, independent life so we want to make sure you can feel good about making appointments for regular exams. We hope these reviews help you in your decision to visit Koch Eye Associates. Please contact one of our advanced vision centers in Greater Rhode Island to get to know us today.

Filter33 Reviews  
1.0
DAPI
Review from R.T.  |  Source: Yelp  |  May 20, 2024

I been a patient of Atwood Vision in Johnston RI which was purchased by Koch Eye Associates for 45+ years. I recently had an eye infection and was called back by Dr. Lewis who is always great to work with. My problem is with Koch operations. I tried to call today to make an appt and had 20 callers on hold in front of me. I waited on hold only to get a call center who didnt really know what to do and transferred me to the Johnston office where he confirmed Dr. Lewis worked at. I spoke to the Johnston office who informed me Dr. Lewis now works in Warwick and transferred me to you guessed it, 17 callers ahead of me. I tried desperately to find a direct number to the office so that i can ask if i should come in for a follow up or wait until my eye is better to schedule my yearly but was unable to get in touch with anyone other than a useless call center. Im not sure who is managing the operations of Koch but you have made what was once a pleasurable, personal experience seem like im calling India and that my business, money and overall my health doesnt matter. More

5.0
DAPI
Review from W.P.  |  Source: Google  |  Apr 24, 2024

Extremely kind, sweet, and professional. I will see her again for sure and I can't wait. More

5.0
DAPI
Review from V.S.  |  Source: Yelp  |  Dec 18, 2023

I have been a Koch eye patient for over 20 years.  Dr. Michele Lewis along with her technician Joy have truly kept me feeling very confident in their ability to take the best care of my eyes.  I cannot thank them enough for being thorough and geniunely concerned about their patients eye care. More

5.0
DAPI
Review from V.S.  |  Source: Yelp  |  Dec 18, 2023

I have been a Koch eye patient for over 20 years. Dr. Michele Lewis along with her technician Joy have truly kept me feeling very confident in their ability to take the best care of my eyes. I cannot thank them enough for being thorough and geniunely concerned about their patients eye care. More

5.0
DAPI
Review from F.L.  |  Source: Google  |  Oct 03, 2023

Dr. Lewis is fantastic. Friendly staff, clean, neat waiting area. More

5.0
DAPI
Review from H.L.  |  Source: Google  |  Sep 22, 2023

This has been my second visit with Dr. Lewis and I honestly cannot say good enough things. Probably one of the few doctors I have been to where not only do I not feel rushed, but she genuinely seems to care and want to help in whatever way she can. She is patient, thorough and reassuring. I honestly felt for the first time since dealing with eye issues and dizziness that we will get an explanation and solve it. The office staff were all excellent as well - getting me in as soon as possible due to an unexpected eye issue. Cannot recommend her enough. Thank you Dr. Lewis and Team! More

5.0
DAPI
Review from M.V.  |  Source: Google  |  Sep 16, 2023

Dr. Lewis saved my little boy’s life. He was diagnosed with Lyme disease and was being treated with the normal medication. He was complaining of vision problems. I made an appointment to have him checked. When Dr. Lewis did his eye exam she pulled me aside and told me I had to take him to the hospital immediately that she had already called the hospital and that they were expecting me. He had Lyme meningitis. He was in intensive care for a week. The doctor said he would have died, and certainly has gone blind if Dr. Lewis had not sent us. I can never repay her for what she did but she will always be my example of excellence in health care. Koch Eye Associates has found a precious gem and that gem is Dr Lewis. More

5.0
DAPI
Review from J.H.  |  Source: Google  |  Jun 03, 2023

Very pleasant front desk and dr lewis always gives her full time and attention. More

5.0
DAPI
Review from M.R.  |  Source: Google  |  May 10, 2023

Dr Lewis was so caring it amazed me. She was the most thorough eye doctor I’ve ever been around. She really cared for you as a person not just your eyes. I would definitely recommend her to friend and family. More

5.0
DAPI
Review from M.N.  |  Source: Google  |  Apr 28, 2023

Dr.Lewis and her ladies are amazing!!! More

5.0
DAPI
Review from A.L.  |  Source: Google  |  Apr 26, 2023

Dr. Lewis is absolutely fantastic. The front desk staff is extremely friendly and helpful as, are the medical assistants and the optical shop. I trust Dr. Lewis completely. I have been her patient for about 15 years now and I am happy to have a wonderful doctor. More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Apr 23, 2023

Dr Lewis and Ashley are great! Love my new contacts More

5.0
DAPI
Review from L.C.  |  Source: Google  |  Apr 18, 2023

Dr.Lewis was very very caring and spent a great amount of time with me and explained everything to me.i had the best experience with her and i will highly recommend this location and also highly recommend Dr Lewis More

5.0
DAPI
Review from R.L.  |  Source: Google  |  Apr 18, 2023

The girls in the front are amazing and Dr Lewis is caring and makes you feel so comfortable. Would recommend family and friends. Thank you for being so caring and efficient. More

5.0
DAPI
Review from R.P.  |  Source: Google  |  Apr 06, 2023

She's amazing with me ~ as well as my 90+ yr old mother who is losing her eyesight to macular degeneration. I'm so glad we found Dr Lewis!!! More

5.0
DAPI
Review from B.F.  |  Source: Google  |  Mar 10, 2023

I was 1 hr and 15 minutes early for my appt, (my fault) Holly was able to get me in to see Dr Lewis in 20 minutes, the staff is great and so is Dr Lewis, After getting my prescription from Dr Lewis I went to the eye center next door and Deb help me pick out a nice comfortable pair of eye glasses, $99 for a pair of progressive glasses. Brian More

5.0
DAPI
Review from B.E.  |  Source: Google  |  Feb 01, 2023

Dr. Lewis is professional, courtesy and wonderful. It’s hard to find people that truly care about patients and their circumstances and she truly does! The ladies at the front counter were very professional, friendly and quite welcoming. I will be returning! More

5.0
DAPI
Review from E.M.  |  Source: Google  |  Jan 09, 2023

I just left an emergency appointment where I was treated by Dr. Lewis. I have never encountered a more caring doctor. She discussed my condition, possible differential diagnoses as well as signs/symptoms to be on the lookout for and what to do if any pop up. I felt so comforted leaving. Highly recommend Dr. Lewis. More

5.0
DAPI
Review from P.H.  |  Source: Google  |  Oct 31, 2022

My experience with Koch Eye was the absolute best, I would recommend Dr Lewis with anyone More

5.0
DAPI
Review from G.R.  |  Source: Google  |  Oct 20, 2022

I absolutely love Dr Lewis and her staff. They are friendly, efficient and always willing to help you. The doctor and her assistant put you at ease and will answer any and all questions. I have recommended this office to several people. Thank you to the Johnston Office More

5.0
DAPI
Review from D.B.  |  Source: Google  |  Oct 07, 2022

Everything is great, staff is efficient and friendly, offices are clean and well maintained. Dr. Lewis is awesome, professional and very thorough with her exam. I recommend this office wholeheartedly. More

5.0
DAPI
Review from T.M.  |  Source: Google  |  Sep 28, 2022

I love the Johnston office. Dr. Lewis is an awesome doctor. She kind and caring and always takes time to answer your questions and she takes the time to get to know her patients. More

5.0
DAPI
Review from M.C.  |  Source: Google  |  Sep 27, 2022

Dr. Lewis is great! She listens and explains things so you understand. Front office is also very polite and courteous! More

5.0
DAPI
Review from T.S.  |  Source: Google  |  Sep 21, 2022

I give Sr.Michelle Lewis 20 stars & give Lisandra R.(Medical Secretary Of Woonsocket,RI 20 Stars More

5.0
DAPI
Review from L.B.  |  Source: Google  |  Aug 17, 2022

Dr. Lewis is the best doctor ever. She’s patient and attentive and never rushes you. We love her. More

5.0
DAPI
Review from B.M.  |  Source: Google  |  May 09, 2022

Great experience. Super friendly, efficient receptionist, Etta. Great care from Dr Lewis. More

5.0
DAPI
Review from A.L.  |  Source: Google  |  Mar 29, 2022

Dr. Lewis is absolutely fantastic. The front desk staff is extremely friendly and helpful as, are the medical assistants and the optical shop. I trust Dr. Lewis completely. I have been her patient for over 10 years and I am happy to have such a wonderful doctor. More

5.0
DAPI
Review from N.S.  |  Source: Google  |  Aug 19, 2021

Dr Lewis is the best! Very thorough, compassionate and answers all my questions. The staff are friendly and helpful. The ladies in the optic shop are extremely helpful and knowledgeable about the best glasses I require. More

5.0
DAPI
Review from N.S.  |  Source: Google  |  Aug 06, 2021

Dr Lewis is the best! Very thorough, compassionate and answers all my questions. The staff are friendly and helpful. The ladies in the optic shop are extremely helpful and knowledgeable about the best glasses I require. More

5.0
DAPI
Review from H.B.  |  Source: Google  |  Jun 19, 2021

I chose the Johnston office as it is close to home. The staff I dealt with while there were great! Dr. Lewis is awesome!! She is extremely thorough and so down to earth. She really makes you feel at ease and explains everything. I will definitely be making all of my future eye appointments with her. More

5.0
DAPI
Review from H.B.  |  Source: Google  |  Jun 12, 2021

I chose the Johnston office as it is close to home. The staff I dealt with while there were great! Dr. Lewis is awesome!! She is extremely thorough and so down to earth. She really makes you feel at ease and explains everything. I will definitely be making all of my future eye appointments with her. More

5.0
DAPI
Review from E.S.  |  Source: Google  |  May 18, 2021

Dr. Lewis was fantastic. I would highly recommend her. It had been a while since I had a complete exam, and she was thorough and explained each step in the process. She has a gentle manner about her, and I think she would be excellent for children. Cannot say enough of nice things!!! More

5.0
DAPI
Review from E.S.  |  Source: Google  |  Apr 28, 2021

Dr. Lewis was fantastic. I would highly recommend her. It had been a while since I had a complete exam, and she was thorough and explained each step in the process. She has a gentle manner about her, and I think she would be excellent for children. Cannot say enough of nice things!!! More

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