Reviews for Koch Eye Associates

I can't say enough good things about this office. The staff is professional and friendly. The office itself is beautiful, clean, and comfortable. I had the Lasik procedure and couldn't be happier with the results. The staff takes the time to make sure you are informed about pre- and post-procedure care. My procedure was performed by Dr. Sayegh, with pre and post op care provided by Dr. Tran. Both doctors were easy to talk to and addressed any concerns I had. I would recommend this office to anyone looking in to having the Lasik procedure. More

While in Boston ,on a sunday afternoon ,I experienced what felt like a torn or detached retina. Driving home I called Koch and got the on call optometrist. The optometrist was lionel Lemos and he called me back within 5 minutes. He then drove the 30 minutes to the tollgate office to examine my eye. He was prompt, professional and put me at ease. I was given an appointment with Dr Serednyakova on Wednesday. The entire staff could not have been nicer. Thank you Dr Lemos for everything. More

Absolutely amazing experience!!! They truly deserve 10 out of 5 stars! Dr. Sayegh, Robin and the entire staff were so unbelievably calming, passionate, professional and excited (even more than I was!!) to change my life through Lasix. If you don't choose Koch Eye as your choice for Lasix you've made a mistake. More

Dr. Lewis is professional, courtesy and wonderful. It’s hard to find people that truly care about patients and their circumstances and she truly does! The ladies at the front counter were very professional, friendly and quite welcoming. I will be returning! More

Always a pleasure to see Dr Scharff. The optical shop staff is very helpful and the selection of glasses, contacts and LASIK are all available. More

The staff was awesome caring about patient walk me through everything made me laugh inside I was scared Dr Alexander was amazing guided me right through great team work 5 stars Thank You very much Shirley Gaffney More

Great place for my whole family! More

Not only did I go from a -6.00 in both eyes to 20/15. But everyone is extremely nice and pleasant and it’s a very welcoming office. 10/10 recommend More

I just left an emergency appointment where I was treated by Dr. Lewis. I have never encountered a more caring doctor. She discussed my condition, possible differential diagnoses as well as signs/symptoms to be on the lookout for and what to do if any pop up. I felt so comforted leaving. Highly recommend Dr. Lewis. More

Went to the optical shop today to adjust my glasses and they addressed me promptly as well as fixing my frame to my liking. Thank you! I did make an appointment beforehand, which I recommend you do as well. More

Excellent service from start to finish. I was able to have a consult and surgery in the same week. I met with two technicians before Dr. Gerber and everyone was open to answering my questions and addressing any concerns about the surgery. Recovery was as expected with some discomfort the first night which drastically improved by the next morning. Can’t recommend highly enough. More

Amazing care! Awesome team! More

Quick and not painless! (But don’t let that scare you) They did an awesome job. Everyone was very friendly and explained what was happening the whole time. So happy I finally got lasik done More

After yrs of thinking about it, I finally decided to get a consult at Koch for Lasik. I ended up having the PRK procedure, as I was not a candidate for Lasik. I am about 2 weeks post procedure, and I couldn’t be happier w/ the results thus far. Thank you to Dr Sayegh who performed the quick procedure making me feel at ease and answering all my concerns clearly and thoroughly leaving nothing out whether I wanted to hear it or not! You are a perfectionist and I love that about you. Day of the procedure the entire staff was professional, fun and you can feel how passionate they are about what they do and work amazingly as a team! A BIG Thank you to Rita Uriati for being my rock throughout this process. You have been transparent and explained the pre and post procedure care in great detail leaving no surprises before, during and after the procedure. You have gone above and beyond for me and always there to answer my crazy calls! Highly Recommended incredible experience!!! More

Extremely impressed with the service!! The facility made you feel at ease especially, when I cancelled my consultation 3x!! I recommend this to everyone, no matter how old you are!!! Had glasses for over 43 years!!! More

Short waiting time for my appointment with courteous service from staff and physicians. Clear explanations and information regarding treatment options. I think it’s a good medical practice that delivers quality care. More

This is by far the best vision center with an absolutely wonderful staff and the doctors are topnotch! I specifically continue to drive 20 minutes to this location instead of the 5 minute drive to much closer vision centers. More

Lauren was extremely helpful with all of my questions and comforted me through dilation! More

My husband and I first encountered Dr Furman when he worked at Vision World (before it changed to Vision Works). We both were so impressed with his professionalism and attention to detail, that when we realized he had left there for Koch Eye, we changed too. We continue to be completely satisfied with his care—always thorough and always willing to answer questions. More

I had my LASIK procedure just over a month ago and could not be happier! The doctors, nurses and staff were friendly and compassionate. Dr Saje made me feel comfortable and at ease during the short procedure. I wish I had done this sooner!! More

I made my appointment for 11am. I got here on time. Waited about 20 minutes in the waiting room, finally got called back into a room, was told the doctor will be in shortly. It's now been 50 minutes sitting in the room waiting for the doctor. There was a lady in line in front of me at the dest checking in I heard the receptionist say "your appointment isn't till 11:30" She said yeah. Well I'm waiting in the room with the door open. That same lady just walked out from her exam and I hear the worker say "let's go to the front desk to make a follow up appointment. So they just gave this lady my appointment and now I've been waiting for over an hour at this point and still haven't been seen. I will never again come here. More

September 16th I had my procedure for lasik. From the consult to the post op, I felt taken care of. Tracy and Natalie answered all my zany questions with grace and encouragement. I felt at ease with Rita and Dr. Sayegh before and during the procedure, the two techs in the procedure room were kind and gentle and I wish I had gotten their names. Dr. Bae did my consult and day after post op check up, she was kind, encouraging and informative. I was in tremendous pain for a few hours after, I miss timed my pain relief. I would highly recommend taking something *before* arriving at the center. It was a cross between a brain freeze and a migraine, after 5 hours it dissipated like it didn’t even happen. Overall, I still can’t believe I have 20/15 vision, and the team here helped the smooth transition of lasik. 12/10 highly recommend! More

Excellent overall experience! More

So friendly and great service..I feel at home. More

Nice and friendly More

Just a short note to thank Kathy in the optical shop in the Wakefield office for her professional and courteous service. She helped me find the perfect set of glasses! She was very easy to work with and it was a pleasure dealing with her. More

My experience with Koch Eye was the absolute best, I would recommend Dr Lewis with anyone More

Outstanding Experience. All staff from receptionists, nurses, their assistants and the Doctors were Kind and Courteous. I had Cataract Surgery and I was very Relaxed because of the way I was treated. I Highly Recommend. 5⭐⭐⭐⭐⭐ More

Everyone was super nice. My eye sight is fantastic. More

Dr Ahmed is very knowledgable and explained everything clearly. he was great More

Amy and erica are beyond belef the lovliest,kindest,most efficient wonderful people my 89 yr old father,whos a korean war veteran,and i ,have met in a very long lon long time. These 2 young ladies made our week ,if not our year. Hopefully koch is aware of yhe priceless vakue these 2 people are wi5hin thwre business.joseph e alves Ericka again was,so helpful I had a change of glasses and she helped me just like before What a pleasure to see her again There arent alot of erikas out there Koch eye assciates your very lucky Treat her with kidd gloves the same way she treats people More

I absolutely love Dr Lewis and her staff. They are friendly, efficient and always willing to help you. The doctor and her assistant put you at ease and will answer any and all questions. I have recommended this office to several people. Thank you to the Johnston Office More

The girls at the front desk were amazing, everyone in the office was very helpful and knowledgeable! I would give ten stars if I could. Will definitely be coming back to this office! Thank you to Lauren especially. She was a bright face and personality and represented your business well! More

Great customer service ! More

Great people working there. More

The doctors are so wonderful and pleasant. They do a very thorough job and the office is very welcoming and clean! More

Amazing staff and great service! More

The front desk staff, assistant and ophthalmologist was kind and friendly. Brightened my day to be around impressive professionalism. More

Everything is great, staff is efficient and friendly, offices are clean and well maintained. Dr. Lewis is awesome, professional and very thorough with her exam. I recommend this office wholeheartedly. More

My wife recently had cataract surgery on both eyes. Dr. Sayegh and staff were fantastic! My sister in law went through the same procedures. All perfect in every way! Really life changing. So appreciative to Koch Eye and St James Surgery Center. Thank you for all the good you do and we will always be greatful!! Juanita and Harriett from Cape Cod. More

So glad I chose Koch LASIK for my surgery. The staff were amazing in every way. From my consultation with Dr Tran to the day of my surgery it went so smoothly. On the day of my surgery I worked with Rita Uriati. She was awesome! She kept me calm and helped me through the whole process. Can’t say enough about how professional and kind she was. It can be scary but she definitely helped me through it. Dr. Sayegh performed the surgery and home has the best bedside manor. He is calm and tells you every step of the way what he’s doing and how long it will take. It actually went by super fast and I was worried for nothing. My eye sight is still perfect 2 years later. I waited to do this review until after I could say for sure that I have zero regrets. I would do it all over again if I had to. I’m so glad I chose Koch LASIK and I would recommend it to anyone considering LASIK surgery. More

I love the Johnston office. Dr. Lewis is an awesome doctor. She kind and caring and always takes time to answer your questions and she takes the time to get to know her patients. More

Dr. Bae is amazing ! The staff is so nice and attentive. I’ve been going here for 25 years and it’s always been a great experience. More

The optical shop/contact lens staff, and girls at the front desk are outstanding . A special thank you to Ashley B. you were a pleasure to work with today so patient and understanding you are an asset to Koch Associate . More

Dr. Lewis is great! She listens and explains things so you understand. Front office is also very polite and courteous! More

A whole new world! My vision was at almost -5 before the surgery and now I have better than 20/20 vision! The staff are all so lovely and were very reassuring and comforting during the surgery. The recovery time short and I was up and back to my regular routine the next day. I no longer have to fumble for my glasses in the middle of the night or count contacts to make sure I can make it to my next eye appointment. 10/10 recommend. More

I give Sr.Michelle Lewis 20 stars & give Lisandra R.(Medical Secretary Of Woonsocket,RI 20 Stars More

I had an emergency and they took me in right away . They are all so friendly there . More

The front office staff is always professional and have friendly personalities. Dr. Theroux is the best!!! More

Dr. Lewis is the best doctor ever. She’s patient and attentive and never rushes you. We love her. More

I didn’t have to wait I was seen almost immediately Liso and Dr .Santos were great More

Dr. Uddin and her team were excellent. More

I have been a patient for many years with the same doctor. My doctor is knowledgeable and thorough and always communicates my information to my primary care physician. I have been very satisfied with this practice and have referred many others dor their vision care. More

Staff and doctors were courteous and helpful, I wish I got lasik years ago. Do not hesitate! More

From the moment you walk into this office, you are struck first by the cleanliness. The people at the front desk are quite friendly, but Dr Burns is absolutely outstanding! Not only is she knowledgeable and a great communicator, but she conveys genuine interest in your particular situation as a patient. Highly recommend!!! More

From the moment you walk into this office, you are struck by the cleanliness first. The people at the front desk are quite friendly, but Dr Burns is absolutely outstanding! Not only is she knowledgeable, but she conveys genuine interest in your particular situation as a patient. Highly recommend!!! More

Medical staff are attentive, knowledgeable and very nice too! More

Staff is wonderful! Best place for an eye exam! More

Spacious and efficient. Was listened to as a client/customer and they were responsive. More

Had a very nice visit yesterday . I like Dr Ireland very much . She's very professional and thorough but very friendly and personable too. She answered all my concerns and spent quite a bit of time with me , did not feel rushed at all . Would highly recommend her ! More

Great experience. Super friendly, efficient receptionist, Etta. Great care from Dr Lewis. More

Absolutely amazing! The entire staff is incredibly supportive, talented and kind. I could not have asked for better care. I am so thankful for them and the work they do! More

Carmen Melissa Sanchez at the Woonsocket Koch Eye office was awesome. I needed help with an appointment for my niece and the call center was not answering, I reached Melissa and she took care of it for me. So pleasant and friendly. I then reached back out to the Woonsocket office and spoke with Mel regarding rx script for my niece and I couldn’t have asked for a better person on the phone. She was not only super pleasant and friendly to speak to but when I had questions she took her time to explain things to me. Love the Woonsocket Koch Eye Team! Way to help your patients. More

Dr. Lewis is absolutely fantastic. The front desk staff is extremely friendly and helpful as, are the medical assistants and the optical shop. I trust Dr. Lewis completely. I have been her patient for over 10 years and I am happy to have such a wonderful doctor. More

Today I had brought my mother in to koch eye on tollgate rd for her retinal appointment. While we were there an unfortunate event happened. One of the employees went into very serious medical distress. It was heartbreaking. But to see how the entire staff come together they way they did not only for their coworker but for each other. I watched this entire staff give their coworker immediate attention be there and console one another. All while still running the office and still making the patients a priority. All that has been going on in this world. To sit in a facility and watched these coworkers hug one another wipe some tears and still do their job at the Sametime. This was the most beautiful amazing thing I have ever seen.. it takes employees that are passionate about their job to do what these young men and women have done today. Thank you to all the employees at koch eye tollgate rd for showing me what beautiful people we still have in this world and how in unfortunate events you all.still kept your focus on the patients..truly amazing. More

Just had my LASIK surgery with them! They are AMAZING!! The entire staff is so supportive and reliable! So glad to have my vision correction with them! Thank you! More

Great experience. Dr. Fantoni was wonderful. The whole process was very efficient. More

They were great with my mom. They treated her very well and she was very comfortable there. Everyone was very friendly and worked together and always welling to help and easy to talk too and ask questions and they explained everything so you understand what they were saying. My mom said that she would highly recommend anyone to have their surgery there. More

A pleasant place a great experience More

Amazing team across the board. From optical to office operations and medical staff… Every team member owns their job and explains in simple precise terms. More

I have nothing but great things to say about Dr. Burns & Koch Eye Associates in South Kingstown. I've never had a problem getting an appointment, and all my questions are thoroughly answered by the doctor as well as the staff conducting different tests. I have a fairly complicated medical situation, with multiple issues that tend to complicate treatment. Dr. Burns has always been able to find the right course of treatment to keep my eyes healthy, and still seeing pretty sharp, especially considering my age. I have no hesitation in recommending Dr. Burns to any of my friends. As far as prescription glasses go, I have gotten several pair here and the last pair of wound up having scratches in them after about 4 or 5 months of wear. I brought them back, and without any discussion, or complicated processes, lenses were replaced under warranty. Couldn't ask for better service. More

I have nothing but great things to say about Dr. Burns & Koch Eye Associates in South Kingstown. I've never had a problem getting an appointment, and all my questions are thoroughly answered by the doctor as well as the staff conducting different tests. I have a fairly complicated medical situation, with multiple issues that tend to complicate treatment. Dr. Burns has always been able to find the right course of treatment to keep my eyes healthy, and still seeing pretty sharp, especially considering my age. I have no hesitation in recommending Dr. Burns to any of my friends. As far as prescription glasses go, I have gotten several pair here and the last pair of wound up having scratches in them after about 4 or 5 months of wear. I brought them back, and without any discussion, or complicated processes, lenses were replaced under warranty. Couldn't ask for better service. More

Had a sudden problem with my eye and was able to be seen quickly. Would definitely recommend! More

Great staff , great doctors. Crystal in optical was amazing she helped me so much. Clean and professional ! I recommend them to everyone in need of a great practice. More

Professional, friendly and compassionate from the doctors to all staff. Been a patient for a little over two years and enjoy my visits from routine eye care to cataract surgery. Quite good. More

I rely heavily on my eye sight as part of my profession, so it is something I don't take lightly. I had many questions concerning the lasik process and possible issue that could occur and Dr.sayegh and staff were very informative and transparent with everything. They eased my apprehension and were very comforting during the lasik procedure. Unlike other lasik places i've checked out for they made me feel like a patient and not a walking dollar sign. They genuinely want to help people and stand behind there work. More

Professional, friendly and compassionate from the doctors to all staff. Been a patient for a little over two years and enjoy my visits from routine eye care to cataract surgery. Quite good. More

My 2 youngest children, both have special needs, have been coming here with me for years. Staff here is wonderful!! And we all love Dr. Scharff! More

I had a great experience with my appointment. Dr Bae was excellent and did a thorough eye exam efficiently. She put me at ease during the exam and explained the findings to me afterwards. Everyone was very nice and helpful and professional. Great staff providing great service. Highly recommended! More

I have been going to this location for 2 yrs now and can't say enough good things about the customer service I received from them. They handled my situation without any hassle and with an extremely friendly manner. 5 star service!!! More

Absolutely wonderful doctors and the staff is so friendly and efficient. Optical center was amazing as well. Courteous and spent a good amount of time with me to order glasses and discuss options More

Absolutely wonderful doctors and the staff is so friendly and efficient. Optical center was amazing as well. Courteous and spent a good amount of time with me to order glasses and discuss options More

I have been going to this location for 2 yrs now and can't say enough good things about the customer service I received from them. They handled my situation without any hassle and with an extremely friendly manner. 5 star service!!! More

Dr Lewis is the best! Very thorough, compassionate and answers all my questions. The staff are friendly and helpful. The ladies in the optic shop are extremely helpful and knowledgeable about the best glasses I require. More

A huge thanks, especially to Zack, also Erica and Amy, all optical assistants at the optical center. They’re prompt, pleasant, patient and extremely helpful. They saw me through a particularly frustrating experience,….. not of their making. I so appreciate their guidance and expertise which finally led to the right prescription glasses. Their prices are comparable and the service is quick. Finally I can drive with new glasses and that enable me to see both distance and the fine print on the dashboard! I will be back for future glasses. More

Dr Lewis is the best! Very thorough, compassionate and answers all my questions. The staff are friendly and helpful. The ladies in the optic shop are extremely helpful and knowledgeable about the best glasses I require. More

Been going if he is my eye doctors and my glasses More

A huge thanks, especially to Zack, also Erica and Amy, all optical assistants at the optical center. They’re prompt, pleasant, patient and extremely helpful. They saw me through a particularly frustrating experience,….. not of their making. I so appreciate their guidance and expertise which finally led to the right prescription glasses. Their prices are comparable and the service is quick. Finally I can drive with new glasses and that enable me to see both distance and the fine print on the dashboard! I will be back for future glasses. More

The Woonsocket location goes "above and beyond" in caring for patients. The front desk is always so accommodating and pleasant. The staff is always upbeat and courteous, with special thanks to Shannon for always being so kind. The physicians are amazing in their knowledge, professionalism and understanding. Thank you for all you do!! More

The Wakefield office of Koch Eye is a pleasure to deal with. The front desk staff are pleasant and professional. Dr. Burns is thorough with the examination, and explanation. I would recommend this practice for any vision needs. More

I had a great experience great dr tran was awesome the staff was great and helpful I would recommend koch eye to friends and family . More

The Woonsocket location goes "above and beyond" in caring for patients. The front desk is always so accommodating and pleasant. The staff is always upbeat and courteous, with special thanks to Shannon for always being so kind. The physicians are amazing in their knowledge, professionalism and understanding. Thank you for all you do!! More

Just as the July 4 three day weekend was beginning, I became concerned about a sudden change of vision in one of my eyes and, to make a long story short, my regular eye doctor (who is not affiliated with Koch) was already out of town and Koch was the only local eye specialist I reached that was willing or able to take me so late in the day - literally just before closing when there was just one doctor still in the office. Dr. Burns and the entire staff were excellent. It could’ve been a much more stressful weekend without them. More

Everything is great at Koch Eye Care! Dr Ireland is very caring and listens to your questions. More

Dr. Bae is amazing and very pleasant . She was very thorough and explained everything to me. The staff is very friendly and the assistant who brought me into the exam room was very pleasant and knowledgeable. More

Great experience- from making the appt to my eye exam. Would recommend without hesitation. More

I chose the Johnston office as it is close to home. The staff I dealt with while there were great! Dr. Lewis is awesome!! She is extremely thorough and so down to earth. She really makes you feel at ease and explains everything. I will definitely be making all of my future eye appointments with her. More

I chose the Johnston office as it is close to home. The staff I dealt with while there were great! Dr. Lewis is awesome!! She is extremely thorough and so down to earth. She really makes you feel at ease and explains everything. I will definitely be making all of my future eye appointments with her. More

Last Thursday we my first time there for surgery the girls and the Dr was great they talk to you the whole time you are they I would recommend them to anybody they all have a great bedside manner and I will give them a five-star went to day for surgery again and had the same experience with the great bedside manner from all of them very pleasant thank you again Dale More

I go to the Greenwich Ave office and I honestly can't imagine ever changing drs. Everyone I've interacted with has been wonderful and Dr Lemos is the best. Highly recommended! More

I had been going to LensCrafters for ages and have been paying way too much money for eyewear. On top of that, the office of Jewel Eye Associates (the eye doctors contracted with them) was billing my insurance in a very shady way and refused to provide me details of why they were doing so. Suffice to say I needed a new eye doctor. I came to Koch Eye (office on Greenwich Ave) and the staff there is absolutely wonderful. Every single person there was friendly and helpful. The office is clean and organized. Best of all, I got a new pair of glasses AND sunglasses for less than what I paid for one pair at other places. 10/10 recommend Koch Eye for your vision needs. More

Dr. Lewis was fantastic. I would highly recommend her. It had been a while since I had a complete exam, and she was thorough and explained each step in the process. She has a gentle manner about her, and I think she would be excellent for children. Cannot say enough of nice things!!! More

This office is filled with friendly and professional staff. From checking in at the front desk, to the knowledgeable Medical Technician, Lauren T and Dr. Besen's thorough examination, I can't say enough good things about this place. I would definitely recommend it to friends and family. More

My son and I see Dr. Fantoni. I love the way she is friendly and down to business. She answers all our questions. I think we have been seeing her for about 15 years! More

My daughter and I had a very good experience at Koch Eye Associates on Greenwich Avenue. From the front desk woman, who was kind and efficient, to the examination with Dr. Leblanc. I highly recommend scheduling an appointment at this office. We also interacted with Lauren, and Chris, the office manager, who were both lovely and very professional. Dr. Leblanc took time listening to my sixteen year old daughter explain some trouble she had been having with discomfort in her eyes. After a thorough examination, she made some recommended changes and ever since my dauughter's comfort level has improved. Thank you Koch! Looking forward to a long relationship! More

This office is filled with friendly and professional staff. From checking in at the front desk, to the knowledgeable Medical Technician, Lauren T and Dr. Besen's thorough examination, I can't say enough good things about this place. I would definitely recommend it to friends and family. More

Dr. Lewis was fantastic. I would highly recommend her. It had been a while since I had a complete exam, and she was thorough and explained each step in the process. She has a gentle manner about her, and I think she would be excellent for children. Cannot say enough of nice things!!! More

I had been going to LensCrafters for ages and have been paying way too much money for eyewear. On top of that, the office of Jewel Eye Associates (the eye doctors contracted with them) was billing my insurance in a very shady way and refused to provide me details of why they were doing so. Suffice to say I needed a new eye doctor. I came to Koch Eye (office on Greenwich Ave) and the staff there is absolutely wonderful. Every single person there was friendly and helpful. The office is clean and organized. Best of all, I got a new pair of glasses AND sunglasses for less than what I paid for one pair at other places. 10/10 recommend Koch Eye for your vision needs. More

Thank you to Dr. Ireland and Dr. Rosenfeld, they are amazing!!! Would thoroughly recommend them to everyone! More

I am in my sixties and have been wearing glasses for literally a half century. I believe the pair prescribed and filled, and fitted by, Koch Eye are the most comfortable I have ever had. The glasses are a complex prescription with progressive lenses, and they clearly are the right prescription. The fitting was excellent — I am used to glasses, but these ones feel like they are “transparent”. I have had a couple of incidents at night where I have forgotten they were on. More

I had a great exam with Dr Uddin, and then I had an amazing experience in the Optical downstairs. Amy and Erica were so nice and welcoming! They looked up my insurance and I love my new Maui Jim sunglasses, and I qualified for a second pair half off. They are very experienced Opticians who know their stuff, and are great at styling people, even in masks! I would highly recommend the amazing customer service at Koch on Tollgate Road! More

Dr. Catanio is always excellent. Very friendly, attentive and informative. Highly recommend. More

Amy and erica are beyond belef the lovliest,kindest,most efficient wonderful people my 89 yr old father,whos a korean war veteran,and i ,have met in a very long lon long time. These 2 young ladies made our week ,if not our year. Hopefully koch is aware of yhe priceless vakue these 2 people are wi5hin thwre business.joseph e alves These More

Love love love this place! Dr. Gerber and Dr. Tran are awesome! Dr. Gerber did my lasik eye surgery and Dr. Tran did my consultation and follow-ups. Both are extremely intelligent, very personable, with great bedside manner. The doctors are also very punctual. I never had to wait long to be seen and my appointments never felt rushed. I recommend them to anyone considering lasik! More

I had an excellent cataract removal experience with the well coordinated surgery team at St James Surgery Center. They put a very personal touch on a professionally orchestrated surgical process. Everything from intake/insurance approval thru going home instructions was clear. The center is easy to get to with plenty of parking. The surgery prep room made me think, "this is a really good team - lots of smooth handoffs and cross checking to insure accuracy! There were a bunch of chairs that convert to operating tables and they move patients in and out at an impressive pace. Well oiled machine!! They were a friendly and (seem like a) happy crew! What I really liked was the results of my surgery!! Dr Sayeah is friendly and confident, justifiably proud of the skills he has mastered. He gives people their sight back for a living! Needless to say, I'm thrilled to see with real clarity (and in color!!) again!! More

I am in my sixties and have been wearing glasses for literally a half century. I believe the pair prescribed and filled, and fitted by, Koch Eye are the most comfortable I have ever had. The glasses are a complex prescription with progressive lenses, and they clearly are the right prescription. The fitting was excellent — I am used to glasses, but these ones feel like they are “transparent”. I have had a couple of incidents at night where I have forgotten they were on. More

The office staff is very friendly. They are able to schedule back-to-back appointments for myself and my kids. Dr. Burns and Dr. Fantoni are great. I never feel rushed and they take the time to answer my questions in detail. More

I had a great experience great dr tran was awesome the staff was great and helpful I would recommend koch eye to friends and family . More

The staff is friendly and the doctors are wonderful. 5+ More

I felt like I needed to review based on my great experience, and the fact I unfortunately went into my first appointment a bit skeptical based on some of the previous reviews. My appointment was very informative, and I saw the doctor fairly quickly, who addressed my concerns and made necessary changes to my contacts and explained why. Despite it being the end of the day during a holiday week, everyone in the office was friendly. At the end of my appointment, I waited to browse through the optical shop. With Covid, only 1 person at a time is allowed, and it was approaching 5PM. They offered myself and two other people to set an appointment the same week to come back, which I appreciated. More

I had an excellent cataract removal experience with Dr Sayeah and his well coordinated team. They put a nice personal touch on a very professionally orchestrated process. Everything from intake/insurance approval thru testing and prep took place at this office. Almost no waiting! It's easy to get to with plenty of parking. Dr. S was personable, informative and clear in his advice and instructions to me. His team provided a folder that organized everything in preparation for the surgery and post operative follow up. What I really liked was how happy Dr S was with the results of my surgery!! He was justifiably proud of the skills he has mastered. He gives people their sight back for a living! Needless to say, I'm thrilled to see with real clarity (and in color!!) again!! More

Thank you for your services. All the employees-doctors, associates and customer’s services are so welcome and kind. They always give the best they can. Also l was glad to receive my glasses before the due-date. Thank you for all the Koche eye family! Ibrahima Sarr. More

Everyone was great. Very nice and clean. They were very thorough More

Great staff! Dr. LeBlanc and team were awesome, thanks for a great experience! More

Dr.Ireland is phenomenal to say the least.. my questions concerns always answered the staff very friendly and ready to help. Would and have recommended Koch eye!!! More

I felt like I needed to review based on my great experience, and the fact I unfortunately went into my first appointment a bit skeptical based on some of the previous reviews. My appointment was very informative, and I saw the doctor fairly quickly, who addressed my concerns and made necessary changes to my contacts and explained why. Despite it being the end of the day during a holiday week, everyone in the office was friendly. At the end of my appointment, I waited to browse through the optical shop. With Covid, only 1 person at a time is allowed, and it was approaching 5PM. They offered myself and two other people to set an appointment the same week to come back, which I appreciated. More

I have everyone to thank at Koch Eye Associates in Cranston for helping me make one of the best decisions I've ever made! My Lasik surgery performed by Dr. Sayegh exceeded my expectations through his professionalism, accuracy and care. Karen also worked with me to ensure I was comfortable and prepared; she's lovely! If you are a very active person who is over glasses fogging & contacts drying, Lasik is so worth it and Koch Eye in Cranston is the best place to go for friendly, affordable care. More

Excellent service from the entire team here, front desk/reception, scheduling, contacts, physicians, PAs, etc. Fantastic patient care from Dr. Burns and Dr. Fantoni. Highest safety care standards in place. I felt safe, well cared-for and valued as a patient. More

I felt like I needed to review based on my great experience, and the fact I unfortunately went into my first appointment a bit skeptical based on some of the previous reviews. My appointment was very informative, and I saw the doctor fairly quickly, who addressed my concerns and made necessary changes to my contacts and explained why. Despite it being the end of the day during a holiday week, everyone in the office was friendly. At the end of my appointment, I waited to browse through the optical shop. With Covid, only 1 person at a time is allowed, and it was approaching 5PM. They offered myself and two other people to set an appointment the same week to come back, which I appreciated. More

Educated on my eye care, outstanding! More

The staff is friendly and the doctors are wonderful. 5+ More

I was so nervous going in St James for my procedure but those feelings were left at their front door! From the moment I walked in the staff was fantastic in informing you of the procedure,prep..and post surgery information.I cant say enough about the staff.What a wonderful group of professionals! St James should be proud of each and everyone of them!!! More

I had an excellent cataract removal experience with Dr Sayeah and his well coordinated team. They put a nice personal touch on a very professionally orchestrated process. Everything from intake/insurance approval thru testing and prep took place at this office. Almost no waiting! It's easy to get to with plenty of parking. Dr. S was personable, informative and clear in his advice and instructions to me. His team provided a folder that organized everything in preparation for the surgery and post operative follow up. What I really liked was how happy Dr S was with the results of my surgery!! He was justifiably proud of the skills he has mastered. He gives people their sight back for a living! Needless to say, I'm thrilled to see with real clarity (and in color!!) again!! More

I had an excellent cataract removal experience with the well coordinated surgery team at St James Surgery Center. They put a very personal touch on a professionally orchestrated surgical process. Everything from intake/insurance approval thru going home instructions was clear. The center is easy to get to with plenty of parking. The surgery prep room made me think, "this is a really good team - lots of smooth handoffs and cross checking to insure accuracy! There were a bunch of chairs that convert to operating tables and they move patients in and out at an impressive pace. Well oiled machine!! They were a friendly and (seem like a) happy crew! What I really liked was the results of my surgery!! Dr Sayeah is friendly and confident, justifiably proud of the skills he has mastered. He gives people their sight back for a living! Needless to say, I'm thrilled to see with real clarity (and in color!!) again!! More

my eye Dr. Jane Ireland is the best eye Dr . she is always easy going and sweet, helpful I am so lucky to have her as my eye Dr there should be more Dr s like her this world needs them because she makes my visits easy and take s the best care of my eyes and talks with me over any of my concerns she takes the time to be a great Dr and the staff is all easy going , nice and helpful Thank you to all of them for my amazing care would def. NOT go ANY where else and even got my dad to come here and he is very happy with the service and care TOO !!! :))))) More

Thank you Dr. Ireland for your great care. More

Casey in the contact lense department is generally caring and wants to help you. Everyone is very nice that works there. More

Efficient, friendly and professional, Dr Jane Ireland and the staff excel at all of them. More

Dr. Ireland stands head and shoulders above most of the doctors I've met in my experiences. Cataract surgery for both eyes and at 62 I now have 20 20 vision in both . Ten stars for Koch eye associates. More

While in Boston ,on a sunday afternoon ,I experienced what felt like a torn or detached retina. Driving home I called Koch and got the on call optometrist. The optometrist was lionel Lemos and he called me back within 5 minutes. He then drove the 30 minutes to the tollgate office to examine my eye. He was prompt, professional and put me at ease. I was given an appointment with Dr Serednyakova on Wednesday. The entire staff could not have been nicer. Thank you Dr Lemos for everything. More

A wonderful experience! Everything went smoothly from beginning to end!! So very happy with the results! But, the best part, by far was the amazing staff-no words to decribe how nice, informative and friendly they were!! More

I have been going to Koch Eye for years. The girls at the front desk are always nice and knowledgeable. I had a new doctor that I haven’t had in past appointments Dr. Vania Bea. From the time she walked in the room she completely put me at ease She listened to my concerns and i felt confident in her answers. Everyone at Koch in Johnston are great. More

I have been going to Koch Eye for years. The girls at the front desk are always nice and knowledgeable. I had a new doctor that I haven’t had in past appointments Dr. Vania Bea. From the time she walked in the room she completely put me at ease She listened to my concerns and i felt confident in her answers. Everyone at Koch in Johnston are great. More

I have been going to Koch Eye for years. The girls at the front desk are always nice and knowledgeable. I had a new doctor that I haven’t had in past appointments Dr. Vania Bea. From the time she walked in the room she completely put me at easeShe listened to my concerns and i felt confident in her answers. Everyone at Koch in Johnston are great. More

I dont hand out 5 stars all to often, but koch earn it, from the moment you call them you know your dealing with a professional outfit. Your eye sight is very important, and as far as I can see, Koch is top knotch. More

I was pleasantly surprised. Everyone there from the receptionists to the nurses and doctors went above and beyond. I was extremely nervous and everyone went out of their way to make me feel relaxed. Surgery was a success, back in a week for my second eye. More

Such an amazing experience! From the second I came in for my first consult for LASIK, to when the procedure was finished, the staff was so caring and helpful! They really know what they are doing and make you feel so comfortable throughout the whole process! Soooo happy with my results! 10/10 recommend. More

I wanted to wait a few months before I wrote my review. It turns out to be the best decision I ever made. I had trouble at first doing the pre test because it's hard for me to keep my eyes open so they had me come back. They were very patient with me. The place is very clean and all the doctors are nice. They are also very good with appointments for post op, you don't have to wait long like most doctors. I would highly recommend this place if you chose to have Laser Eye surgery done. More

Good customer service. Friendly Associates and Doctors. More

Good customer service. Friendly Associates and Doctors. More

Kathy and Zach at Koch Vision Store are just terrific; very knowledgeable about selections and have great recommendations when one is considering lenses/frames. More

Everyone is always completely professional and so friendly and accommodating. Thank you Danielle, Nancy, Janine, Catherine, Jess and Dr. Fantoni! Highly recommend! More

Koch Eye Associates saved my vacation. I was here from out of town and ripped my last contact lens. I was lucky I had my prescription with me and they had my lens in stock. In less than 20 minutes, I had a brand new lens and was on my way! Thank you Koch Associates for saving me from a very long ride home with only1 contact lens in my eyes. Very courteous friendly staff who were willing to listen and help and save my day! More

Koch Eye Associates saved my vacation. I was here from out of town and ripped my last contact lens. I was lucky I had my prescription with me and they had my lens in stock. In less than 20 minutes, I had a brand new lens and was on my way! Thank you Koch Associates for saving me from a very long ride home with only1 contact lens in my eyes. Very courteous friendly staff who were willing to listen and help and save my day! More

From start to finish, the whole team was thorough and very knowledgeable. Would highly recommend, they made the lasik procedure as accommodating and comforting as possible. More

Dr. Ireland stands head and shoulders above most of the doctors I've met in my experiences. Cataract surgery for both eyes and at 62 I now have 20 20 vision in both . Ten stars for Koch eye associates. More

A class act experience all the way--from the front desk, doctors and the staff assisting, I wouldn't trust my eyes to anyone else. They were professional at all times, and every step of the procedure was explained in detail and any questions were addressed immediately. They really know what their stuff -- I had a great experience and would recommend highly ! Karen Gorton Rodrigues More

Everyone at the office was courteous and friendly! The wait time was short. The technician along with Doctor Ireland answered all my questions regarding my Keratoconus. I was worried my condition may have become worse. However, they eased any worries I had. They were very thorough and knowledgeable. I would highly recommend! More

I've never been to Koch eye associates before, everyone here is efficient and friendly and Dr Rosenthal was very nice, an answered any questions I had. I was very happy with my overall experience, from my eye exam to receiving my glasses. I would recommend this location of Koch eye associates to anybody. More

A wonderful experience! Everything went smoothly from beginning to end!! So very happy with the results! But, the best part, by far was the amazing staff-no words to decribe how nice, informative and friendly they were!! More

I had Lasik done with Koch, the experience was painless! the staff was comforting and made you feel like you were well taken care of. My vision has never been better even though I have worn contact lenses for years I felt I could never get real clarity like I have now. I would recommend this practice to anyone who wants to have the procedure done. It is well worth it! More

From consult to follow up the staff at Koch couldn't have been more accommodating. The attention to detail and the excitement they exude to genuinely want to make your vision perfect is contagious. As someone who had one of the worst vision numbers they had ever seen it was great to have the confidence that I had made the right choice. The Lasik procedure is short, virtually painless, and I left the building with better than perfect vision. I would highly recommend Koch for Lasik to anyone thinking about correcting their vision. More

I can't say enough good things about this office. The staff is professional and friendly. The office itself is beautiful, clean, and comfortable. I had the Lasik procedure and couldn't be happier with the results. The staff takes the time to make sure you are informed about pre- and post-procedure care. My procedure was performed by Dr. Sayegh, with pre and post op care provided by Dr. Tran. Both doctors were easy to talk to and addressed any concerns I had. I would recommend this office to anyone looking in to having the Lasik procedure. More

A class act experience all the way--from the front desk, doctors and the staff assisting, I wouldn't trust my eyes to anyone else. They were professional at all times, and every step of the procedure was explained in detail and any questions were addressed immediately. They really know what their stuff -- I had a great experience and would recommend highly ! Karen Gorton Rodrigues More

I had already scheduled my appointment when I saw the reviews and was a little disheartened, however, I had a great experience during my first visit. The staff was very friendly and knowledgeable. I ended up ordering a new pair of glasses, left the office, and decided to make a change to my order. I called the office and they were able to quickly help me with my request. So far I'm happy with my decision to visit this location. More

I never write reviews but I really felt it was appropriate to voice how wonderful EVERYONE at Koch Eye PVD has been every single time I've stepped foot or called into that office. I switched from my eye doctor of 15 years because of reoccurring bad experiences in recent years. I had begun to feel like a number instead of a patient with a name. My eye sight is something that I've always struggled with and had to worry about. The team at Koch eye showed that they understand me and struggles and contentiously took the time to make sure I was comfortable and satisfied. Customer service within the healthcare industry is still alive and well at Koch Eye Associates in Providence. More

Everyone from the time I walked in were very warm and friendly. They make you feel comfortable and we’re very clear on what to expect with my LASIK! The actual LASIK procedure was really quick and the best part of that was the LASIK whisper! The LASIK whisper helped me stay calm and comfortable during the procedure which was huge! I would recommend everyone to go to Koche LASIK! More

A class act experience all the way--from the front desk, doctors and the staff assisting, I wouldn't trust my eyes to anyone else. They were professional at all times, and every step of the procedure was explained in detail and any questions were addressed immediately. They really know what their stuff -- I had a great experience and would recommend highly ! Karen Gorton Rodrigues More

I had my eye surgery at Koch Eye Associates ,I could not have asked for a more pleasant experience. Everyone was professional and extremely friendly and comforting at the same time. I was informed of every step throughout the procedure. It really is awesome not having to wear contacts or glasses. More

Dr. Sayegh came highly recommended. He is the BEST at what he does. I had laser assisted cataract surgery this past Tuesday and again today. I felt no pain or discomfort. His team are the best! I am so fortunate to have my sight back. Thank you doc! You’re my hero!!! More

Stopped in for a Lasik eye evaluation, turned out I wouldn't be able to have procedure at this time. That being said it was very informative and Rita was very helpful and explained everything to me. More

I've had great experiences here. The doctors and staff are all friendly and professional, and very accommodating when I needed scheduling help. Thank you, Tanya! Mary, the woman who helped me select my frames was patient and knowledgeable, taking as much time as needed to ensure that I would be happy with my selection. She also made sure that my frames met her quality standards before delivering them. I would definitely recommend this company / office. More

Everyone was extremely nice and very professional... More

Food was great! Service was even better! More

I've had great experiences here. The doctors and staff are all friendly and professional, and very accommodating when I needed scheduling help. Thank you, Tanya! Mary, the woman who helped me select my frames was patient and knowledgeable, taking as much time as needed to ensure that I would be happy with my selection. She also made sure that my frames met her quality standards before delivering them. I would definitely recommend this company / office. More

From start to finish, the whole team was thorough and very knowledgeable. Would highly recommend, they made the lasik procedure as accommodating and comforting as possible. More

Koch Lasik is the place to go!!! The office is beautiful and Nikki, the receptionist is very knowledgeable and prepares you for exactly the procedure you’re having done! Great experience! Dr. Tran is the best! More

From start to finish, the whole team was thorough and very knowledgeable. Would highly recommend, they made the lasik procedure as accommodating and comforting as possible. More

Dr. Gerber and his staff were great, made the lasik procedure fly by and were very attentive and able to answer all my questions. Highly recommend the Koch team for all lasik procedures! More

I had Lasik done with Koch, the experience was painless! the staff was comforting and made you feel like you were well taken care of. My vision has never been better even though I have worn contact lenses for years I felt I could never get real clarity like I have now. I would recommend this practice to anyone who wants to have the procedure done. It is well worth it! More

From consult to follow up the staff at Koch couldn't have been more accommodating. The attention to detail and the excitement they exude to genuinely want to make your vision perfect is contagious. As someone who had one of the worst vision numbers they had ever seen it was great to have the confidence that I had made the right choice. The Lasik procedure is short, virtually painless, and I left the building with better than perfect vision. I would highly recommend Koch for Lasik to anyone thinking about correcting their vision. More

Such a warm and attentive doctor. Thorough with his examination and follow up care.. Effectively explained/communicated findings while also reviewing past notes. Personable and so great to see he genuinely cares. The staff is super friendly and helpful as well. More

Best fittings I've ever had. I've come here for years and always had great success. More

On a recent vacation to Rhode Island, my eye was sore and red following retinal reattachment. Dr. Wepman, cleared a space for me on a FRIDAY AFTERNOON! He examined me, found a loose suture, and removed it all in one visit. He even gave me his cell phone number to call on the weekend, if things didn't improve.He did a fantastic job! And the rest of my vacation was pain free. More

Awesome friendly service. Everyone went out of their way to make my experience positive. Will definitely go back and reccomend. A+ More

I've had great experiences here. The doctors and staff are all friendly and professional, and very accommodating when I needed scheduling help. Thank you, Tanya! Mary, the woman who helped me select my frames was patient and knowledgeable, taking as much time as needed to ensure that I would be happy with my selection. She also made sure that my frames met her quality standards before delivering them. I would definitely recommend this company / office. More

Staff has always been terrific. Maria is particularly helpful and friendly More

Dr. Ireland is so nice, as well as the front desk and optical shop staff More

Great staff More

On a recent vacation to Rhode Island, my eye was sore and red following retinal reattachment. Dr. Wepman, cleared a space for me on a FRIDAY AFTERNOON! He examined me, found a loose suture, and removed it all in one visit. He even gave me his cell phone number to call on the weekend, if things didn't improve. He did a fantastic job! And the rest of my vacation was pain free. More

On a recent vacation to Rhode Island, my eye was sore and red following retinal reattachment. Dr. Wepman, cleared a space for me on a FRIDAY AFTERNOON! He examined me, found a loose suture, and removed it all in one visit. He even gave me his cell phone number to call on the weekend, if things didn't improve. He did a fantastic job! And the rest of my vacation was pain free. More

Very helpful staff at the front desk. Everyone else was very friendly and courteous as well. They were very thorough with my eye care and made a great first impression. More

Beautiful inside and Doctors really know what they are doing. I did an upper eye lift and so very happy. Great place More

Dr. Donthamsetti performed my Dad's cataract surgery - excellent results and excellent bedside manner! More

Beautiful inside and Doctors really know what they are doing. I did an upper eye lift and so very happy. Great place More

Good hours and awesome customer service More

exilent the best .I another app. on 6 15 2015. More

Office moved several months ago and is no longer at this address. They are now in their new building across from the Government Center on route 1 South. More

The office is really nice and is in a convenient location. Everyone in the office was kind and helpful during my visit. I definitely recommend this office for your yearly eye exam. More